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Enquiries are evaluated and assigned to the individual with the most appropriate skill set as we have personnel with specific fields of expertise. So whether you require a specific item or need us to engineer and supply solutions to specific problems we will deal with your enquiry efficiently. With one point of contact from this stage onwards, you can be assured that our attention to detail is maintained. Orders are constantly progressed to ensure suppliers keep to their promised delivery times and ensure that our client’s needs are met. We personally manage the process from enquiry through to delivery onboard the vessel.
With associates in all the main European supply centres of marine equipment. Our prices reflect the local market price and not inflated export or agents prices. Operating locally we offer the fastest response time and shortest delivery times by dealing directly with the factory, sub-suppliers or stockists.
To ensure all deliveries are in accordance with the vessels exact requirements, we inspect all parts and equipment in our warehouse prior to despatch. All incoming goods are repacked to minimise shipping volume and eliminate part shipments. The ships name and order numbers are clearly marked to help you with identification and both our customers and their agents are notified of flight/shipping details. If urgent we will liaise directly with the Vessels Agent to ensure timely delivery.
ITS (UK) Ltd pride ourselves on our flexibility and our service adapts to your exact requirements.
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